Frequently Asked Questions
Business accounts, freight quotes, payments, and order support.
Create a business account and submit your application. Once approved, add Mills products to your cart and request a quote. Our team confirms shipping and applicable tax before you accept the final total and pay.
Prices are public. Purchasing access is limited to approved US business accounts. Submit your company, contact, and shipping details through Business Account.
Freight depends on the products, quantities, and delivery address. Your final quote shows shipping and applicable tax before payment.
Issued quotes are valid for seven days. A revised quote replaces the previous version, and stock is checked when payment starts.
Available payment methods appear on your final quote. Online payments open after merchant setup is complete. Crypto payments are not enabled.
Genetics are Coming Soon previews and are not available for purchase. Live plants are not available for online ordering.
The wholesale launch supports US business accounts and US delivery addresses only.
Tracking appears in your business account after fulfillment. A shipping notification is also queued for your email.
Contact us with your order number before returning goods. Retain packaging and photographs for damaged shipments. Review the published wholesale policies for the terms that apply to your order.
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